Privacy Policy

At Boland Coffee Co., we respect your privacy and are committed to protecting your personal information in compliance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

 

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact details (email, phone number, physical address), and payment details when you place an order or sign up for our services.

  • Non-Personal Information: Browser type, IP address, device details, and website usage data (through cookies and analytics).

 

2. Purpose of Collection

We collect and process your personal information to:

  • Fulfil and deliver orders.

  • Communicate with you regarding your purchases, promotions, or newsletters.

  • Improve our website and services.

  • Comply with South African laws and regulations.

 

3. Sharing of Information

We do not sell or rent your personal data. Information may be shared only with:

  • Service providers (e.g., couriers, payment processors, website hosting).

  • Authorities or regulators if required by law.

 

4. Cookies and Tracking

Our website uses cookies to improve your browsing experience. You can manage cookies through your browser settings. Some features may not function properly if cookies are disabled.


 

5. Data Security

We take reasonable technical and organisational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.


 

6. Your Rights under POPIA

As a South African data subject, you have the right to:

  • Request access to your personal information.

  • Ask for corrections or deletion of your information.

  • Withdraw consent for direct marketing.

Requests can be made by contacting us.


 

7. Changes to This Policy

We may update this Privacy Policy as required by law or business changes. Updates will be posted on our website with the revised effective date.